Privacy Policy

The following privacy policy applies from the 1st May 2018:

1. What do you do with my personal data?

We use your data to provide you with an efficient, first class service. This includes improving our products and services, including providing a fast server to ensure everyone gets the best experience for their website; performing market research to understand our members’ views and personalise our service; providing you with the products and services you have selected; keeping you up-to-date with major updates; responding to your enquiries quickly and notifying you when we think your website needs a facelift.

2. How long will you keep my personal data?

We keep your personal data while you’re our customer and after you’ve left us unless you request deletion from our database.

3. Who do you share my personal data with and why?

We will only share your information in the following situations: with partners, suppliers, websites, agents and subcontractors, who help us deliver the products and services you’ve chosen to use; when you have provided your consent; when we have legal or regulatory requirements such as a request from law enforcement or a credit reference agency.

4. What data do you hold about me? (and how do you get it?)

We collect information directly from you, such as information filled in within application or registration forms, surveys and personal email communication.

5. What rights do I have?

You have the following rights: to be informed about how we use your personal data (the purpose of this Privacy Notice); to ask us to delete your personal data (however, there may be circumstances where we are legally entitled to retain it); to get a free copy of your personal data; to object to the processing of your data and have it restricted; to review some automated decision-making or profiling (automated processing to determine certain things about you and the services you may be interested in); the right to make a complaint to the Information Commissioner ( if you think that any of your rights have been infringed by us.

6. How do I change my marketing preferences?

You can opt in and out of marketing communications at any time by changing your preferences within CMWD. You will be able to choose to receive marketing communications about the products and services you have chosen, all marketing communications from CMWD or options from selected partners. You can also opt out of marketing communications by following unsubscribe links at the bottom of any marketing emails received from CMWD. We will never pass your personal data to a third party for marketing unless you have expressly given us your permission.

7. How do you ensure my data is secure?

CMWD is committed to keeping your data secure. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

8. What else can I do to ensure my data is secure?

Along with a section on Privacy, Get Safe Online has plenty of other good advice about protecting yourself online.

9. How can I contact you?

If you would like more information or would like to raise any queries with us in relation to your personal information, you can contact us through the website:

10. Changes to this Privacy Notice

We will check this policy from time to time and post any changes here. We may also let you know about these changes by email, voicemail or text.

11. Resolving Privacy Issues

We will always try our best to resolve any data privacy issue you may have. You have the right to refer any data privacy issue to the Information Commissioner’s Office at any time.